SHIPPING FEES AND POLICIES

Shipping fees are calculated for actual carrier charges, but I do ask that a certain amount be paid in advance. Any amount over and above the actual shipping costs will be credited to the final balance on your invoice. Additional shipping charges will be applied to larger orders, or where special shipping services are requested. Return shipping is handled by a "redundancy protection" method, meaning that two shipments will be made with the purpose of protecting both your original films and your new MiniDV masters. Shipping will be handled in the following manner-

Shipment 1: Your MiniDV master and DVDs will be shipped to you via US Postal Service. You invoice and receipt will also be included. Once you have confirmed receipt of the first shipment, your second shipment will be sent

Shipment 2: Your original films will be shipped to you via UPS Ground delivery service, with a tracking number provided to you, and your order will be complete.

To facilitate this shipping policy, a Prepaid Shipping charge will be added to your initial order to cover estimated carrier costs. As mentioned above, any amount of this fee not required for return shipping will be credited to the final balance on your invoice.

For orders originating in Alaska, Hawaii, and other non- continental U. S. locations, please contact me directly via the "Contact" page before placing your order. The prepaid shipping charges listed below are calculated for continental deliveries only.

Because shipping is such a critical element of this process, I do offer limited pick up and delivery services for a flat fee of $15.00. This service is offered only in the greater Duluth MN and Superior WI areas, as well as the northern Carlton County MN area. Please contact me directly to find out if you are located within this service area.

SHIPPING YOUR FILMS

There are several considerations about sending in your films that should be mentioned.

When you have gathered your films together and are ready to ship them, please take a few minutes to arrange them in the order you would like them to appear on your final copies. A very good way of doing this is to use post- it notes. Simply stick the post- its to the reels, inside of the boxes or cans, and write "#1", "#2", etc. on them. Small slips of paper can also be used.

Please also include a note in your package that identifies your order and who you are. A slip of paper with your name- and order number, if one is available- is all that is necessary.

I strongly recommend that folks send their films in using UPS Ground services. This is for several reasons. First, the US Postal Service may be a bit cheaper but they offer no tracking of your package whatsoever. You could spend a little extra and insure the package, but this does not mean that they will have any way to locate your shipment if it should go missing. If your films are lost, they are gone forever and can never be transferred, and most people would prefer to have their films over a small amount of cash.

Fed Ex services are not recommended under any circumstances. This is because they have informed other service providers in the past that their insurance offerings do not and will not cover loss or damages to motion picture film. Again, they may be a bit cheaper, but what is that worth if your films are lost or damaged?