SHIPPING FEES AND POLICIES

Shipping fees are calculated for actual carrier charges. Additional shipping charges will be applied to larger orders, or where special shipping services are requested. Return shipping is handled by a "redundancy protection" method, meaning that two shipments will be made with the purpose of protecting both your original films and your new MiniDV masters. Shipping is typically handled in the following manner-

Shipment 1: Your MiniDV master and DVDs will be shipped to you via US Postal Service Priority Mail, with tracking provided upon request. Your invoice and receipt will also be included. Once you have confirmed receipt of the first shipment, your second shipment will be sent.

Shipment 2: Your original films will be shipped to you via UPS Ground or US Postal Service Priority Mail, with a tracking provided upon request. Receipt of the second shipment completes your order.

For orders originating in Alaska, Hawaii, and other non- continental U. S. locations, please contact me directly via the "Contact" page before placing your order.

Because shipping is such a critical element of this process, I do offer limited pick up and delivery services for a flat fee of $15.00. This service is offered only in the greater Duluth MN and Superior WI areas, as well as the northern Carlton County MN area. Please contact me directly to find out if you are located within this service area.

 

SHIPPING YOUR FILMS

There are several considerations about sending in your films that should be mentioned.

When you have gathered your films together and are ready to ship them, please take a few minutes to arrange them in the order you would like them to appear on your final copies. A very good way of doing this is to use post- it notes. Simply stick the post- its to the reels, inside of the boxes or cans, and write "#1", "#2", etc. on them. Small slips of paper can also be used.

Please also include a note in your package that identifies your order and who you are. A slip of paper with your name- and order number, if one is available- is all that is necessary.

As an added measure of protection, it's a very good idea to pack your films and cassettes in a "Ziploc" type storage bag before putting them in the box. These bags create an airtight barrier that insulates your media from moisture and humidity.

I strongly recommend that folks send their films in using UPS Ground services or US Postal Service Priority Mail. The US Postal Service may be a bit cheaper, but not all of their services offer package tracking so please be sure to use Priority Mail. You could spend a little extra and insure an untracked package, but this does not mean that they will have any way to locate your shipment if it should go missing. If your films are lost, they are gone forever and can never be transferred, and most people would prefer to have their films over a small amount of cash.

Fed Ex services are not recommended under any circumstances. This is because they have informed other service providers in the past that their insurance offerings do not and will not cover loss or damages to motion picture film. Again, they may be a bit cheaper, but what is that worth if your films are lost or damaged?